The search for the missing comforter

On May 20th I dropped off a comforter at the cleaners to be cleaned. It was due back on the 3rd of June. I called on June 3rd to make sure it was ready because I didn't want to drive that far without it being done. It wasn't ready. So, I figured I would pick it up when I returned from vacation.  On June 17th when I went to pick it up, I was told that it was not ready again, it had been delayed. At this point, I was annoyed and knew I was being lied to. After several minutes of conversation, the Asia American lady finally admitted that they did not know the location of my comforter. I called when I returned home because I still had the matching shams.  I had forgotten to pick them up when I dropped off the comforter for cleaning. I offered to send them a picture of the missing shams to help them locate the comforter. The lady who addressed declined my offer and told me that my comforter was at another location. I called the other location and was told they never received it, but they did take my pictures of the matching shams. No one responded to the text of my pictures. So, I contacted the business via FB. I was promised a call at 10 am the following day. No one called. I received a FB message that they were looking for it and they would follow up with me. They never did. I continued to call the store, each time I called I was told that the manager wasn't available, and they would have her call me. This nonsense went on for about two weeks. I was super frustrated when Fernando told me that he was told to tell me that she was out with a sick child. After that interaction, I filed a complaint with the BBB. Now I am finally getting somewhere. The cleaners have admitted they lost my comforter, they think they gave it to another customer.  We have negotiated a settlement amount. I have been promised a check-in in the next week.

I have started shopping for a new one. I have decided to look for something that will go with the bed skirt, shams, decorative pillows, and lamp that I have.  I don't want to replace everything.  It has been a pain to search for a new one because it’s time consuming. The stores don't always have the same number of choices in the store as they do online.  

Hopefully soon this will be behind me, and I will be on to my next adventure.