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Showing posts with the label #Bad Customer Service

The search for the missing comforter

On May 20th I dropped off a comforter at the cleaners to be cleaned. It was due back on the 3rd of June. I called on June 3rd to make sure it was ready because I didn't want to drive that far without it being done. It wasn't ready. So, I figured I would pick it up when I returned from vacation.  On June 17th when I went to pick it up, I was told that it was not ready again, it had been delayed. At this point, I was annoyed and knew I was being lied to. After several minutes of conversation, the Asia American lady finally admitted that they did not know the location of my comforter. I called when I returned home because I still had the matching shams.  I had forgotten to pick them up when I dropped off the comforter for cleaning. I offered to send them a picture of the missing shams to help them locate the comforter. The lady who addressed declined my offer and told me that my comforter was at another location. I called the other location and was told they never received it, bu...

Weekly Review for 8.14.2020

The news this week revolved around football and more football with a little bit of Ben Madsen thrown in. Football ended on a note of no football for BIG10 for the Fall.  What I have learned has surprised me, local high school is being allowed to play, but the college cannot. The college has more moolah than local level to do testing and put safety precautions in place.  My thoughts on playing football at any level: Football is a nonessential activity. It is up to each individual player and their parents to make that decision. If a school decides to move forward with the schedule and the player chooses not to play, he shouldn't lose his scholarship.  If you want to gather with 90,000 other fans and not social distance and not wear a mask, then that is your choice.  I don't want you to come near me if you live recklessly.  I will continue to protect myself by limiting my contact with people and wearing a mask. For those of you unfamiliar with the Ben Madsen saga. ...
Here is the timeline on the saga with the cabinet ordered from Kohl's on 7.17.2020.  7.17.2020  Ordered placed with Kohl's 7.18.2020   Received notice from Kohl's they were sending it to an incorrect address.  Called Kohl's  and was told that the address couldn't be changed. 7.21.2020  Order shipped from Kohl's to a city and state that I don't live in. Contacted Kohl's again and they refused to correct the address. 7.25,2020 Received notice from FedEx that it will be delivered to the wrong address. Contacted FedEx and Kohl's again and requested that it be sent to the right address. Kohl's refused to do anything and stated to work it out with FedEx. 7.27.2020  FedEx called and inquired about the correct address because the package was going to our new address with a zip code in a different state. FedEx employee told me it would be placed on a ground truck that night. 7.31.2020  The Kohl's order...